Customer Success Manager (m/f) – Vienna, Austria

iSEEit is looking to extend its team in Vienna with a Customer Success Manager to help drive strategy and grow relationships with our enterprise customers. If you are a self-driven person who is passionate about working with customers and resolving their challenges, then this is a great opportunity for you.

Requirements:

As a Customer Success Manager, you are a motivated and enthusiastic person. You bring creative problem-solving abilities and a customer-centric mindset. You like challenges and are keen to creatively work with our clients and lead them to success.

  • Strong academical background and keen affinity to new technologies.
  • 1- 3 years of experience in the field of Account management /Customer experience
  • Outstanding communication skills fostering effective collaboration across all levels of the organization
  • Excellent MS Office skills and good knowledge of Google applications.
  • Experience in working with Salesforce CRM.
  • Fluency in English
  • Flexibility to work with US clients in their timezones

Responsibilities:

As a customer success manager, you will be the main point of contact for our customers. You will provide technical support, report bugs and mediate between customers and the IT Team.

You will manage the upgrade and upsell campaigns of the product and be responsible for gathering customer case-studies and video testimonials. You will be responsible for constantly enhancing measurement criteria and data quality of customer feedback.

About iSEEit:

iSEEit is an Austrian Startup based in Vienna. We have been successfully selling our sales qualification tool to Enterprise Sales teams around the world. 

You can expect a highly motivated team and success-oriented remuneration. You will be trained and coached by first-class sales specialists to make you successful.

Can you see yourself driving business success to new levels? If you are ready to be both an individual contributor and a team player in a fast-growing software environment, we would like to definitely get to know you. Please write to us at  customer.success@iseeit.com